Privacy policy
Last Updated: January 28, 2025
This Privacy Policy describes how HAPPY ELECTRONICS SALES S.R.L. ("we," "us," or "our") collects, uses, and discloses your personal data when you visit our website www.tellur.com or interact with our services.
1. Who We Are π’
HAPPY ELECTRONICS SALES S.R.L. is responsible for processing your personal data when you interact with www.tellur.com, including making purchases and using our services.
π Company Details:
Company Name: HAPPY ELECTRONICS SALES S.R.L.
Address: Strada Neagoe VodΔ, Nr. 56, Camera 6, Sector 1, Bucharest, Romania
CUI (Tax ID): 40120642
Trade Register: J40/16056/2018
Email: office@tellur.com
πΉ Warranty and Product Servicing:
For product warranty claims or servicing, your personal data may also be processed by ABN SYSTEMS INTERNATIONAL S.A., our service partner. Please refer to our Service & Warranty Policy for more details.
2. What Personal Data We Collect π
We collect personal data when you interact with our website, including:
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Contact Details: Name, address, phone number, email.
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Order Information: Billing/shipping details, purchase history.
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Technical Data: IP address, browser type, device information.
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Marketing Preferences: Newsletter subscriptions, ad preferences.
3. How We Use Your Data π οΈ
We use your personal data for the following purposes:
βοΈ Order Processing: To handle purchases, payments, and customer support.
βοΈ Marketing & Promotions: Only with your explicit consent.
βοΈ Security & Fraud Prevention: To prevent fraud and unauthorized activities.
βοΈ Product Warranty & Support: If you request warranty services from ABN SYSTEMS INTERNATIONAL S.A.
For warranty-related services, some personal data may be shared with ABN SYSTEMS INTERNATIONAL S.A.(e.g., purchase history, product details).
4. Your Data Protection Rights βοΈ
Under GDPR, you have the right to:
π Access your personal data.
βοΈ Request correction or deletion of inaccurate or unnecessary data.
π« Object or restrict certain types of data processing.
π Withdraw consent at any time for marketing or non-essential data collection.
π To manage your personal data or request changes, visit our GDPR Privacy Portal or email us at office@tellur.com.
5. Cookies & Tracking πͺ
We use cookies to enhance your browsing experience. For details on how we use cookies and how to manage your preferences, visit our Cookie Policy.
6. Data Sharing & Security π
We do not sell your personal data. We only share your data with:
βοΈ Payment processors (to facilitate secure transactions).
βοΈ Couriers (for order deliveries).
βοΈ Marketing platforms (only if you have given consent).
βοΈ ABN SYSTEMS INTERNATIONAL S.A. (only for warranty claims).
We implement strong security measures to protect your personal data.
7. International Data Transfers π
If your personal data is transferred outside the European Economic Area (EEA), we ensure:
βοΈ Transfers are made to countries recognized as providing adequate data protection.
βοΈ We use Standard Contractual Clauses (SCCs) to safeguard data privacy.
8. Changes to This Policy π
We may update this Privacy Policy periodically. If significant changes occur, we will notify you via:
π© Email notifications
π A notice on our website
9. Contact Information π©
For any questions regarding this Privacy Policy, contact us at:
π§ Email: office@tellur.com
π Address: Strada Neagoe VodΔ, Nr. 56, Camera 6, Sector 1, Bucharest, Romania
For warranty-related inquiries, please refer to our Service & Warranty Policy.